Different types of cookies do different jobs on our website. Some are needed to make the website work. We need your consent to use others that are not essential. You can change your choices at any time. Just click the ‘Cookies’ link at the end of any page.
Strictly necessary cookies – You can’t turn off these cookies. These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us. If you are a customer, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private. Other important jobs they do are:
- Help you move around the site
- Tell us if you’ve been to it before and which pages you went to
- Tell us how the site is working, so we can find and fix any problems.
Functional cookies – You can’t turn off these cookies. These cookies are used for remembering things like:
- Your user ID on a log on page
- Your region or country
- Your preferred language
- Accessibility options like large font or high contrast pages.
Performance cookies – We’ll ask for your consent to use these cookies. These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to:
- Improve the performance of our services
- Improve the products we provide.
Marketing and Tailored Advertising cookies – We’ll ask for your consent to use these cookies. These cookies help us understand which of our products, services and offers may be relevant for you. They also held us tailor and measure how effective are on other websites, social media, apps and devices, like Smart TVs.
If you provide consent, we may also share your phone number and email address with selected partners. When we share your information this way, we protect it by changing its characteristics to random letters and numbers: a ‘key’. Selected partners can only identify that this is your information if you already hold an account with them, and they hold the same key. We do this so we can show you ads on other selected partners’ platforms.
If you turn off marketing cookies, you’ll still see our ads in your online banking/online services/internet banking, but these will be tailored only by what we already know about you.
You can turn off marketing cookies in the data consents section of your mobile app, or on our website by visiting the cookie policy page. If you turn off marketing cookies and any use of your information to tailor marketing to you, you’ll still see our ads online, but they may not be for things that interest you.